Variations of this issue: I can't charge my helmet / I can't charge my remote
The battery will last differently depending on your usage of the helmet and the settings that the helmet is in.
As a general guideline, our battery life:
Will last longer if the automatic warning light (brake lights) feature is turned off.
Will last longer if the lights are on flashing mode as opposed to solid mode.
In default flashing mode, with the automatic warning light turned off, our helmet can last up to 6 hours. It will last up to 3 hours in solid mode (but for higher visibility and battery life, we recommend it stay in flashing mode).
With our Lumos app, you can adjust your light settings to achieve your desired battery life. The battery lasts up to 18 hours in our most power-saving light mode. This article explains how you can change the light settings in the Lumos app.
If the automatic warning lights are turned on, the battery life will last around 1-2 hours, even on the lowest sensitivity setting. Please check to ensure that your automatic warning lights are off for the longest battery life.
To switch between modes of your helmet, simply press the power button once when the helmet is already on. You can view the video below for reference:
The approximate time it takes to charge your helmet is around 2 hours.
It'll take approximate 1.5 hours to charge your remote.
You can view the video below to ensure you're charging your helmet and remote correctly!