- I received ... but I'm still missing ... from my order!
- My order is missing a remote
- My order is missing a helmet
- My order is missing a charging cable.
Our helmet comes shipped with a remote and charging cable in the box. If you've ordered extra accessories, they may be shipped separately in some cases.
In general, one part of your order may ship a few days earlier. If the second part of your order hasn't arrived in a week, please send us an email at firstname.lastname@example.org so we can help look up your order status with our shipping partner.
(In peak seasons like Christmas, this delay may be a bit longer. Please order early to ensure delivery is on time.)