Our very first batch of helmets had padding which were defective and fell apart easily. Our helmets have since got improved padding that which have enhanced durability.
Should you have defective padding, we'll follow our warranty policy to replace them. Please email us at firstname.lastname@example.org with:
- Your order number (e.g. US#1234) or Kickstarter backer number.
- A photo of your defective padding with a piece of paper in the photo with your name on it to prove that the photo is yours.
- The serial number and manufacturing date of your helmet. It is found on a white sticker in your helmet.