The Lumos app won't download into my Apple Watch!

There have been reported instances where an app was downloaded but not installed onto an Apple Watch, like the screenshot below:

Solution: please be sure that your Watch OS is on the latest firmware (check for updates). Our app requires the Watch to be version 4.2 and above.

Should you have any other issues persisting despite the update, email us at [e-mail] 

NOTE: This issue is NOT on how to install the app onto your Apple Watch. To see how to install, please refer to this article.

Related searches:

• The Apple Watch app won't install
• The Apple Watch app won't download