When you support our campaign on Kickstarter or IndieGoGo, you are amongst the very first ones to get the latest model. The Lumos Ultra helmet is not available yet in any other store. You pledge and pay the total amount upfront and we ship your order as soon as the production and tests of your helmet are completed.
Shipping, taxes (and VAT) will be calculated and paid for towards the end of the campaign. We do not think charging shipping upon pledging is at the interest of our supporters as the prices today might be more expensive than that in a few months time.
We will ship the helmets in several batches and the estimated shipping date depends on the type of helmet you have chosen as your reward.
Out of a total 19,883 pledges for M/L MIPS & non-MIPS helmets, 17,382 (87.4%) have been fulfilled to backers.
- The remaining 12.6% of backers is largely due to a shipment of 1,405 helmets that has been held at U.S. Customs for inspection and 690 helmets in Europe that have been awaiting a final accessory add-on that was also stuck in shipping.
- The first batch of S & XL helmets has been produced (about 50% of all S & XL helmets) and is being freighted over to the U.S. and Europe.
This is our expected schedule for S & XL helmets by country:
- US - Lands in-country end August; Last-mile shipping early-mid Sept
- UK - Lands in-country end August; Last-mile shipping early-mid Sept
- EU - Lands in-country mid-September; Last-mile shipping late Sept
- SG, MY, CA, AU, NO, NZ - Ships out of the warehouse in China mid-August