When will Ultra be shipped? (For Kickstarter and Indiegogo backers)

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5 comments

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    Mariuszmirecki

    Any chance you could share some more specific timeline for shipment to Europe/Poland, please?

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    ilokano1435254

    I have updated LUMOS with my email and phone number for you to contact me for updates. I have created multiple tickets with no response. I have pre-order last year and also paid including tax. Please provide updates through my email provided. Thanks

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    Davidleisenberg

    I've inquired with you multiple times since receiving notice that my order was shipping, as it only showed one of the two helmets that I ordered.  Since the site now shows my order as "fulfilled", I'd like a response -- where is the 2nd helmet?  (it was the first one that I ordered, and paid for)

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    Monique

    Hi @Davidleisenberg, thank you for your emails, which we have received! Due to the high amount of emails we are receiving, we may need more time than usual to get back to you. I've just had a look at your pledge and see that you indeed pledged for 2 helmets, of which one is shipped. The other one is yet to follow and you'll receive another tracking number when it's on the way to you.

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    ilokano1435254

    Any update on my Medium MIPS Helmet? My friend already received his and I was the one recommended it. Inordered first. Please check reference number (53078) and provide me an update on my email.

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