Logo
Submit a request
Sign in
  1. Lumos Helmet
  2. Product Troubleshooting

Product Troubleshooting

Helmet

  • My helmet won't turn on / off!
  • My padding has fallen apart!
  • My helmet's battery life is shorter than expected!
  • Why aren't the turn signals working?
  • An LED is out on my helmet! What can I do?

Remote

  • My remote isn't working!

Smartphone App

  • Can I pair one Lumos helmet with more than one smartphone?
  • Do I need an account to use the Lumos app?
  • Can I turn off the front and rear lights on the Lumos and use the turn signals only?
  • Can I change the beeping of the helmet?
  • How to read the battery level using the Lumos app.
  • I can't update my helmet firmware
See all 8 articles

Apple Watch

  • The Lumos app won't download into my Apple Watch!
  • Apple Watch isn't working with my helmet!
Bring me back to lumoshelmet.co!
Powered by Zendesk